It's a Simple Transaction

More than ever before, US workers are finding themselves marginalized in our new and education-intensive economy. With manufacturing jobs quickly moving overseas, this condition is a sad (but perhaps temporary) outcome of America's shift to Information Economy in a globalized environment. Unless these unfortunate workers land in blue collar employment, many will find themselves in the service sector ...independent of whether their personalities work well in a service setting.

The Smoking Gun highlights the humor created some of these service personnel, NY toll attendants, go bad.